building and leading design teams
I like the creativity emerging from multidisciplinary teams: data scientists, developers and designers
working together building products people love to use.
I drive projects at a strategic level but I enjoy tangible outcomes with rapid prototyping and testing.
I love lean and agile approaches.
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Senior Analyst - Customer Experience
Conducting research - Writing and collaborating on analysis reports - Advising clients on Customer Experience.
Forrester Research - Amsterdam, Netherlands
Sept. 2018 TODAY
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Head of Service Design
Defining the Service Design offer, building and leading the Service Design team - Managing design projects - Participating in business development (assessment of clients needs and pitches).
Clients:
GSN - APG - Arcadis - Nuon - Liander - KLM - DLL GroupMOBGEN | Accenture Interactive - Amterdam, Netherlands
Apr. 2017 Aug. 2018
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UX / IxD Architect - international digital strategy / mobile solutions
UX Lead on mobile and web projects - User Research - Concepting - Wireframes - User Testing - UX Mentoring for International teams (South America, Asia and Europe).
Clients:
Aegon - KnabMOBGEN - Amterdam, Netherlands
Jul. 2016 Apr. 2017
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Lead UX designer / UX strategist
crowdfunding - fintech productsLead UX design - Business Analysis - UX guidance and mentoring - Scrum.
Symbid - Amsterdam, Netherlands
Oct. 2015 Jun. 2016
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UX designer / UX strategist for mobile concepts
New business strategy - Mobile audit processes - Service design (mobile / tablets) - Content Strategy.
Clients:
Orange - Energeo - Institut PasteurPocket Prod - Paris, France
Feb. 2015 Sept. 2015
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Design Delivery Manager
Orange Cloud - D&U groupUX/UI Delivery Management for Orange's Cloud Service on mobiles, tablets, web, desktop, TV (France and Europe) - Team management.
Orange - Paris, France
Feb. 2014 Feb. 2015
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UX/UI designer consultant on quality management tools
Usability audit - UX design - Responsive design - transfert of skills
Clients:
Kingfisher, Metro Cash & Carry, Carrefour, Intermarche, Systeme UArt - Aix-en-Provence, France
Oct. 2013 Dec. 2013
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UX designer / UX strategist on a mobile engagement solution
User research - UX/UI design - Product Improvment roadmap - Agile mode (Scrum) with teams in France and worlwide.
Microsoft Mobile Azure Engagement (Capptain) - Paris, France
Apr. 2013 Sept. 2013
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Founder & UX/UI designer of a web agency
Business development - Customers relations - UX/UI design - Tech and creative teams management.
Clients:
Softway Medical, SPIR Communication, and SMEs with long-lasting customer relationships.Pickabee - Aix-en-Provence, France
Jan. 2005 Aug. 2013
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Designer
Creative collaboration on design and copy writing for new products - Photo editing - Webmastering
Carteland.com - Aix-en-Provence, France
Sept. 2001 Feb. 2004
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Photographer
Contemporary dance photographer - Several publications in papers, magazines, books.
Freelance - Aix-en-Provence, France
Aug. 1999 Dec 2004
education
I have a Master in Interactive Design Management and a Master in Psychologie.
I am curious and like to understand how things work and how they are done... so I never miss an opportunity to learn.
In my free time, I am learning to play the cello and to code mobile apps in Swift for iOS.
I fully designed and coded Shake3 for iOS.
recommendations
contact me
I am based in Amsterdam.
I also spend time in Paris and in Aix-en-Provence.
Do you need me for a talk, a training, a project or a job?
Download my resume and drop me a line!